You can connect with your customers by creating a dynamic brand experience that is unique and memorable.
- Participatory experiences are a direct way to engage consumers in experiential marketing.
- Customers feel more connected with brands and businesses offering alternative marketing models.
- Before you start any experiential marketing campaign, make sure your goals, metrics, and strategy are clear.
- This article is intended for small-business owners who are interested in creating an experiential marketing strategy.
mediaindonesia.net– A lot of talk is being made about how traditional advertising models and business marketing are losing effectiveness. Consumers are now more inclined to choose commercial-free streaming services than live TV, as they can fast-forward through commercials and have ad blocking software on their computers.
Your business may need to consider experiential marketing. This is a marketing method that connects consumers with unique and dynamic brand experiences. A 2021 EventTrack report found that 40% of respondents felt more brand loyalty following a brand interaction or experience, while 91% said they were more likely than others to buy the product or service.
What is experiential marketing?
Engagement marketing or experiential marketing is a strategy to engage consumers and encourage them to have an experience with a brand.
Esther Sauri (Marketer, Linkilaw Solicitors) stated that experiential marketing, in its most basic definition, is a form of marketing that focuses on creating memorable, innovative customer experiences to build deep emotional connections between customers and brands.
Traditional marketing views consumers as passive recipients of the company’s messages. Experiential marketing involves brands directly with consumers and allows them to see the progress of an advertisement campaign. This allows businesses to build a relationship with consumers by allowing them to be involved in and witness the entire process from start to finish.
It is so efficient.
Sauri stated that experiential marketing is effective because people are emotional beings. “When a brand can connect with us emotionally, we buy it. [But we also become] loyal customers.”
Customers feel more connected to your brand if they are involved in the story than they do being sold to.
For example, Lean Cuisine’s #WeighThis initiative. The campaign asked women to weigh in on something more important than just their weight. These responses were collected and then painted on individual scales. They were displayed in a gallery in Grand Central Terminal, New York City. The responses ranged from “I take care of 200 homeless children every day” to “I’m back in college at 55.”
The brand created a promotional video for women that talked to them about their writing and why.
Lean Cuisine’s campaign made it clear that no one was ever offered a Lean Cuisine product. Although the display was clearly branded using the company’s Twitter handle, and the #WeighThis hashtag hashtag, that was all. Lean Cuisine relied on the gallery wall to draw people in and create an interactive experience around its message that women are not just a number on a scale. It worked: More than 204 million impressions were received by the campaign.
How to plan an experiential marketing campaign
1. Look at your customer base.
It’s crucial to examine your customer data before you start planning. This will allow you to determine what type of experiential marketing would be most effective for your audience. This research could even provide insight into new markets. To find customers that are most likely to engage with your business, you might consider customer segmentation.
2. Your goals should be solidified
What are you looking to gain from this campaign? How can you find new customers Promotion of a product? Entry into a new market After you have established your ultimate goal, it is time to start planning your campaign. Your intended audience must be the focus of your strategy.
This stage is crucial in defining your brand. This stage is crucial to understand what your brand values and culture you want the experience to communicate.
3. Identify Key Performance Indicators.
It is crucial to know what success looks like before you launch the campaign. Consider your goals and determine how to measure them. Also, consider what data you would like to get from customers during the campaign. Experiential marketing can be a great way to get nuanced customer information and to solicit feedback from participants.
4. Make a budget.
A marketing budget is essential to ensure that you get a return on your investment. Experiential marketing is a great example of this. It often involves more moving parts, and works with traditional marketing tools as well.
5. Implement a cross-channel marketing plan.
Your goals may dictate whether your experiential marketing is featured in a physical setting. Experiential marketing doesn’t have to be limited to one type of interaction. You can market your experience livestream, and tag it on social media. Segmenting your audience allows you to target customers who are in your area. However, it also gives them the opportunity to interact with your brand via email or text.
Here are some things to avoid when running a campaign
If used correctly, experiential marketing can prove to be a goldmine. Although experiential marketing is trendy and highly engaging, many companies are tempted to do it just because it seems appealing. However, without proper research and preparation, campaigns can quickly go sour.
David Jacobson, founder of TrivWorks, said that the biggest mistake in experiential marketing is making it too salesy. “Attendees don’t want to feel like you’re giving them a sales pitch. If you make it too sellingy, they will turn off, or worse, share the negative experience.
Companies should create experiences that reflect their values. Ashley Pontius (print campaign manager, News & Experts) stated that while experiential marketing is primarily about brand building, the focus should be on making it more brand .
Although the advertising industry is moving towards experiential marketing, companies need to think carefully before they launch an engagement campaign. This is the right approach for your company. Are you willing to put in the effort, time and money necessary to make it a success? Are you clear about your goals? An experiential marketing campaign is a great way to launch your business. It will provide positive interactions and build a loyal following.